Process One Donation Program Terms
Effective date: September 29, 2026
Version: September 29, 2026
These Donation Program Terms (“Terms”) govern participation by your business (“Merchant”) in the donation program (“Program”) offered by Process One LLC, a Texas limited liability company (“Process One,” “P1,” “we,” or “us”). By signing this agreement or selecting the enrollment acceptance checkbox, you agree to these Terms on behalf of Merchant and confirm that you have authority to do so.
1. Process One’s role; separate processing agreement
Process One operates as an independent sales organization and/or referral partner for participating processors and payment organizations. Where registration is required for a particular relationship, Process One acts through its applicable registration and sponsoring relationship. Process One does not itself process payments or hold Merchant’s transaction proceeds.
Payment processing, pricing, account approval, settlement, hardware, equipment, cancellation fees, and other payment-service obligations are governed by Merchant’s separate agreement with its processor or payment provider, including that provider’s merchant services agreement (“Processing Agreement”). These Terms govern only the Program and do not amend the Processing Agreement. Ending participation in the Program does not cancel the Processing Agreement.
The processor or payment provider, not Process One, underwrites Merchant’s account and determines Merchant’s eligibility, approval, continued account access, and compliance with the Processing Agreement. Merchant is responsible for complying with that separate agreement. Process One is not a party to the Processing Agreement and does not guarantee the provider’s approval, continued service, or underwriting decisions.
If Merchant breaches the Processing Agreement, or cancels or terminates it contrary to its required term, and the provider consequently nullifies or terminates that agreement or revokes Merchant’s account, Merchant’s participation in the Program ends on the effective date of that action. Process One is released from all remaining unpaid donation obligations associated with that account, including donations accrued but not yet paid and donations attributable to earlier processing activity whose corresponding commissions have not yet been received. Accrued unpaid amounts are retained by Process One. This release applies even if Process One later receives commissions associated with the account. Merchant acknowledges that such an event may require Process One to repay a signup bonus or other compensation to the provider, including during a provider’s initial one-year commitment or clawback period. Signup bonuses remain excluded from Qualifying Revenue; this release is a separate condition of Program participation and does not depend on whether a particular bonus repayment is ultimately required. Process One is not required to replace the account, advance donations, or make up donations lost as a result of that event. This clause does not require repayment of donations already paid to a Recipient. Any reinstatement or replacement account requires Process One’s confirmation of renewed Program eligibility. This paragraph controls over any provision of these Terms that would otherwise preserve unpaid donations.
Process One will seek suitable, competitively priced payment services for Merchant, but does not guarantee savings, matching or lower rates, or approval by a provider. Merchant should review its proposed pricing and Processing Agreement before acceptance.
Merchant reimbursement; possible remedy
If an event described in the preceding release provision causes a provider to require Process One to return a signup bonus or other compensation associated with Merchant’s account, Merchant agrees to reimburse Process One for the actual, documented amount Process One is required to repay because of that event. Process One will provide a written demand and documentation of the provider’s repayment requirement. Reimbursement is due within 30 calendar days after Merchant receives that demand and documentation. This obligation is owed directly to Process One under these Terms and is separate from Merchant’s obligations to its processor. No reimbursement is due under this provision for a provider action unrelated to Merchant’s breach or termination contrary to its required term. Process One will credit any recovered or waived clawback amount so that it does not obtain duplicate recovery.
Process One may agree in writing that Merchant’s reimbursement or another agreed payment resolves the event and permits Program reinstatement. Payment alone does not reinstate participation or restore previously released donation obligations. Any reinstatement agreement must specify its effective date, the eligible account and Recipient, and whether any previously unpaid donations will be restored. Process One will disclose any proposed remedy payment before Merchant accepts that separate reinstatement arrangement.
2. Donation commitment and qualifying revenue
Subject to these Terms, Process One will donate 50% of Qualifying Revenue associated with Merchant’s participating account to Merchant’s selected and accepted eligible organization (“Recipient”). Donations are paid from Process One’s own revenue. Merchant does not make the donation and does not receive a charitable donation receipt for Process One’s payment.
“Qualifying Revenue” means recurring payment-processing commissions or residual revenue actually received by Process One from a participating processor or payment organization and attributable to Merchant’s enrolled account, after account-specific commission reversals and corrections. It excludes signup bonuses, equipment or hardware revenue, and all other one-time payments. It does not mean Merchant’s sales volume, the total fees paid by Merchant, or the processor’s total revenue. Process One does not deduct its general operating expenses from this calculation.
No donation accrues on revenue Process One has not received. Estimates, examples, and projected donation amounts are illustrative and are not guaranteed. Actual amounts depend on processing activity, account pricing, commissions received, and applicable adjustments.
3. Enrollment and start of eligibility
Participation requires Merchant’s acceptance of these Terms, enrollment of its account with Process One under an eligible participating provider relationship, and Process One’s acceptance of the selected Recipient. An account must generate Qualifying Revenue for a donation to be payable.
Eligible processing activity begins on the first day of the calendar month following the Recipient’s acceptance into the Program, or on the account’s activation date if later. When Process One subsequently receives Qualifying Revenue attributable to that eligible activity, the corresponding donation accrues. Earlier activity is not included retroactively.
For example, if the Recipient is accepted in September and the account is active by October 1, October activity qualifies. If Process One receives the corresponding October commission on December 1, the donation is due by December 16 under the 15-calendar-day payment rule below; Process One may pay earlier, including December 15.
4. Monthly payments; adjustments
Process One pays donations monthly, within 15 calendar days after receiving the corresponding Qualifying Revenue. There is no minimum payout amount. Payment is made to the Recipient’s verified, authorized bank account or through another payment method agreed with the Recipient. No amount is payable for a period that produces no positive donation balance.
If a provider delays a commission, the corresponding donation is delayed until Process One receives that commission. Process One will not be required to advance donations from commissions not yet received.
If a provider later reverses, recovers, or corrects a commission, Process One may apply the corresponding donation adjustment against future donations associated with the same Merchant account. An adjustment will not reduce a future payment below zero; any remaining adjustment may carry forward. Process One will identify material adjustments in its reporting. This provision does not require Merchant to reimburse Process One for donations already paid.
5. Eligible recipients
Recipients must be U.S. organizations verified by Process One as eligible to receive charitable contributions: organizations recognized under Internal Revenue Code section 501(c)(3), including organizations qualifying under applicable group exemptions or other recognized exceptions, or public schools and governmental entities receiving funds for a public purpose.
Each Recipient must provide its legal name, tax identification number, satisfactory evidence of eligibility, an authorized representative’s contact information, and verified banking or payment details. A team, club, booster program, or school activity that is not independently eligible may participate through an accepted eligible parent organization that receives and administers the funds.
Process One may request updated documentation and may reject or suspend a Recipient whose eligibility or payment authority cannot be verified. Recipient participation does not require introductions, referrals, promotion, purchases, or other services in exchange for donations.
6. Selecting or changing a recipient
Merchant may request a voluntary change of Recipient no more than once every six months. The replacement must be accepted by Process One. Eligible processing activity for the replacement begins in the calendar month following its acceptance. Until that change takes effect, the prior eligible Recipient remains designated. Donations attributable to activity before the effective change remain allocated to the prior Recipient, unless that Recipient has ceased to exist as described below.
If a Recipient ceases to exist, all donations accrued for that Recipient but not yet paid are immediately retained by Process One and will not be transferred retroactively to a replacement. Merchant will be notified and may select a replacement immediately, without waiting for the six-month period. Eligible processing activity for the replacement begins in the calendar month following its acceptance. Amounts associated with periods after the prior Recipient ceases to exist and before the replacement becomes effective are retained by Process One.
If a Recipient still exists but loses eligibility, declines payment, or lacks valid payment details, Process One may suspend payments, notify Merchant, and request correction or a replacement. Accrued unpaid amounts remain pending while their lawful disposition is determined; they are not automatically treated as forfeited under the ceased-to-exist rule. Process One will not make a payment prohibited by law.
7. Reporting and limited disclosure
Process One will provide quarterly reports to Merchant and Recipient identifying Merchant, Recipient, and the amount donated by Process One associated with Merchant’s account, together with relevant payment status or adjustments. Reports do not disclose Merchant’s processing volume or Process One’s commission amounts.
Merchant authorizes Process One to disclose its business name and associated donation amounts to its selected Recipient for Program administration and reporting. This authorization does not permit disclosure of customer transaction information or public use of Merchant’s name or logo. Public recognition, sponsorship materials, endorsements, and use of either Merchant’s or Recipient’s name or logo require separate permission.
8. Donor identity and tax documentation
Process One is the donor. Recipient acknowledgments must identify Process One LLC as the donor and accurately describe the payment and any goods or services provided in return. Merchant’s designation of a Recipient does not make Merchant the donor or establish a charitable deduction for Merchant.
Process One’s tax treatment depends on applicable law and its tax classification. These Terms do not guarantee a deduction or any particular tax result. Program donations are not conditioned on Recipient providing advertising, referrals, sponsorship benefits, or other consideration. Any separate sponsorship or advertising arrangement must be documented separately and evaluated for its actual tax treatment.
9. Duration, withdrawal, and changes
The donation commitment continues while Merchant participates in the Program, its account generates Qualifying Revenue received by Process One, and an accepted eligible Recipient is designated, subject to these Terms.
Merchant may withdraw from the Program by written notice to Process One. Withdrawal ends eligibility for new processing activity when the notice takes effect; donations attributable to previously eligible activity remain payable when the corresponding Qualifying Revenue is received, subject to adjustments, Recipient status, and the release for Processing Agreement violations in section 1. Withdrawal does not alter Merchant’s separate Processing Agreement.
Process One may change the donation percentage or other material Program terms, or discontinue the Program, with at least 60 days’ advance written notice to Merchant. Such changes apply only to processing activity on or after the stated effective date. Previously eligible activity remains subject to the percentage and terms applicable when that activity occurred. Merchant may withdraw before a change takes effect. The initial 50% percentage therefore is not guaranteed indefinitely.
If Process One stops receiving commissions associated with Merchant’s account, there are no further donations on those unreceived amounts. Donations already accrued remain payable under these Terms unless the release in section 1 applies, the Recipient has ceased to exist, or payment is legally prohibited.
10. Notices and governing law
Process One may send Program notices and reports to Merchant’s enrollment email address. Merchant must keep that address current. Recipient notices may be sent to its authorized contact.
Written notices to Process One may be emailed to info@process1.io or mailed to:
Process One LLC
5900 Balcones Drive, Suite 100
Austin, TX 78731
These Terms are governed by Texas law, subject to applicable federal law. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. These Terms govern the donation program; the Processing Agreement governs payment services. Separate written sponsorship or branding permissions govern those arrangements.